Ziba Tea Privacy Policy
At Ziba Tea, we respect your privacy as much as we value your peace of mind. This policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or join our Tea Party Club.
1. Information We Collect
We collect information that helps us fulfill your orders and create a better experience for you. This may include:
Personal Information: Name, email address, shipping/billing address, and phone number (optional; used only for order updates).
Payment Information: Collected securely through third-party payment processors such as Shopify, Stripe, or PayPal. Ziba Tea does not store full payment details.
Account Information: If you create an account or subscribe to the Tea Party Club, we may store your login details and order history.
Automatically Collected Data: We use cookies and analytics tools (such as Google Analytics) to understand how visitors interact with our site. This data may include IP address, browser type, device information, and browsing behavior.
2. How We Use Your Information
We use your information only in ways that serve you and our community:
- To process and deliver your orders
- To send order confirmations and shipment updates
- To provide customer support
- To send newsletters or updates if you opt in
- To improve our website, blends, and customer experience
- To comply with legal or tax obligations
We will never sell your information to third parties.
3. Cookies and Analytics
Ziba Tea uses cookies to remember your preferences, keep your shopping cart active, and help us understand how visitors move through our site.
You may disable cookies in your browser settings. However, doing so may affect some website functionality.
4. Email Communications
If you join our newsletter or Tea Party Club, we may send updates, product launches, and wellness stories to the email you provide.
You can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us at mailto:zibateaco@gmail.com.
We do not send marketing messages by text or phone. Your phone number is used only for order-related updates (such as delivery information).
5. Data Sharing and Third Parties
We work with trusted third-party partners who help us operate our business, such as:
- Payment processors (e.g., Shopify Payments, PayPal, Stripe)
- Shipping and logistics providers (for domestic deliveries)
- Analytics services (e.g., Google Analytics)
These partners are required to keep your data secure and use it only for the purpose of supporting your transactions with us.
6. Data Security, Retention, and Breach Notification
We retain your information only for as long as necessary to fulfill the purposes described in this policy, including legal, tax, and operational requirements.
We follow industry-standard security practices to protect your data from loss, misuse, and unauthorized access.
Data Breach Notification:
In the event of a data breach that affects your personal information, Ziba Tea will take prompt steps to investigate, contain, and mitigate the incident.
If we determine that a breach has occurred that poses a risk of harm or misuse of your personal information, we will notify affected customers as required by applicable Georgia and U.S. law. Notification may be provided by email, written notice, or other legally permitted means, and will include information about the nature of the breach and steps you can take to help protect yourself.
We will also comply with any applicable reporting requirements to authorities or regulatory agencies, where required by law. Personal information does not include data that is encrypted or otherwise rendered unreadable, unusable, or indecipherable to unauthorized individuals.
7. Your Rights and Choices
Depending on where you live, you may have the right to:
- Access, update, or correct your personal information
- Request that we delete your data
- Opt out of marketing emails or cookies
- Ask for a copy of the data we hold about you
To exercise any of these rights, please contact us at info@zibatea.com with the subject line “Privacy Request.”
8. Children’s Privacy
Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from them.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with a revised “Effective Date.”
By continuing to use our website, you agree to the terms of the current version.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@zibatea.com
Website: https://www.zibatea.com
Who we are
Suggested text: Our website address is: https://zibatea.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.